What are the responsibilities and job description for the Guest Experience Lead (GEL) position at McDonald's?
Guest
Experience Lead
Flexible scheduling with a side of always feeling valued. A
job at McDonald’s offers a job combo that fits YOU.
PERKS & BENEFITS:
#crew_min_wage hourly starting rate plus cash incentives
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly pay with optional direct deposit
Medical, dental, and vision benefits*
And much, much more!
*Available to full time employees in select locations.
Full-time, part-time, breakfast, lunch, late nights,
weekends-whatever works for you, opportunities are available anytime-we’ve got
a job combo specifically for you!
This role is vital to the guest experience because you'll:
Lead the experience: Check in with guests and make sure they are
enjoying themselves
Be the solution: Handle guest concerns and provide resolve to their
satisfaction
Understand that teamwork is key: Work hand in hand with your team
to maintain a welcoming, friendly, and clean restaurant environment
Be in the know: Offer expert insight into promotions and benefits
of utilizing the McDonald’s App, Mobile Order & Pay features
To be successful in this position, you’ll need:
A humble and hospitable demeanor;
Passion for helping and serving others (customers and fellow team members);
A desire to learn and grow; and
The ability to communicate effectively and anticipate customer needs
