How much does a Customer Retention Supervisor make in the United States? The average Customer Retention Supervisor salary in the United States is $53,240 as of May 28, 2020, but the range typically falls between $48,956 and $61,996. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
Bonanza Creek Energy, Inc.
Fiscal Year Ended in 2018
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Altoona, PA
Demonstrate personal reliability by consistently meeting attendance / punctuality commitments.
September 29, 2019
Adherence to training programs, guidelines and processes associated with these.
January 02, 2020
Support would include adherence to training programs, guidelines and processes associated with these systems.
Browse Related Job Categories With Customer Retention Supervisor
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Retention Supervisor, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Supervisor in the United States. The base salary for Customer Retention Supervisor ranges from $48,956 to $61,996 with the average base salary of $53,240. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $51,357 to $68,410 with the average total cash compensation of $58,021.