How much does a Customer Retention Supervisor make in the United States? The average Customer Retention Supervisor salary in the United States is $54,337 as of May 27, 2021, but the range typically falls between $49,968 and $63,277. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $49,968 10% $45,990 90% $71,416 75% $63,277 $54,337 50%(Median)
Change Search Criteria
Check out Customer Retention Supervisor jobs in Virginia

Store Supervisor

Lidl - Ashburn, VA

Production Supervisor - Night Shift

Lutron Electronics - Ashland, VA

Operations Supervisor II

Waste Industries - Fredericksburg, VA

Job Description for Customer Retention Supervisor

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2021 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Customer Retention Supervisor.

Job Openings for Customer Retention Supervisor

Career Path for Customer Retention Supervisor

Those that have already made the climb...
Eric J. Haas, Former Senior Vice President, Production and Development
Kosmos Energy Ltd., a deepwater independent oil and gas exploration and production company, focuses along the Atlantic Margins. Its primary assets include production offshore Ghana, Equatorial Guinea, and U.S. Gulf of Mexico, as well as a gas development offshore Mauritania and Senegal. The company also maintains an ex... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Retention Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
49968
63277
54337

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
52415
69823
59218
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Supervisor in the United States. The base salary for Customer Retention Supervisor ranges from $49,968 to $63,277 with the average base salary of $54,337. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,415 to $69,823 with the average total cash compensation of $59,218.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

49968
63277

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Customer Retention Supervisor: Customer Service Monitoring Software, Customer Support, Customer Complaint Escalation, Customer Complaint Resolution ...More

Recently searched related titles: Customer Experience Manager

Salary estimation for Customer Retention Supervisor at companies like : Bonanza Creek Energy, Inc., KINDER MORGAN INC, KOSMOS ENERGY LTD

Jobs with a similar salary range to Customer Retention Supervisor : Associate Business Manager, Disability Management Specialist, Bank Manager