What are the responsibilities and job description for the Collections Analyst position at MCLARENS LLC?
McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution.
McLarens family of brands’ is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre-risk and damage surveying. With direct operations in 200 countries with over 2000 team members, McLarens is a global leader with a customer centric culture and quality is at the heart of McLarens.
The professionals at McLarens live by a set of shared values that guide their actions and behaviors:
- EXCELLENCE – We aim for nothing less than the highest standards in everything we do
- TEAMWORK – We work best when we work together with clients, colleagues and suppliers alike
- RESPECT – We are trusted to keep our promises, act with integrity and treat people the right way
- KNOWLEDGE – We know our market better than anyone, but still we never stop developing
- THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market
Collections Analyst
Summary
McLarens is looking for a passionate and experienced Collections Analyst to join our team. The Collections Analyst will be responsible for actively reviewing and resolving open debit and credit balances in Accounts Receivable. Our ideal candidate must have strong intuition, is an independent thinker, business development oriented, values teamwork, productivity, and customer engagement and satisfaction. The ideal candidate should also be adept at problem-solving and process improvement. This role is currently remote.
Essential Duties & Responsibilities:
- Will work closely with the Director of AR to review open credit balances on AR
- Will work closely with other AR departments such as billing, cash applications, and collections
- Contact with local offices regarding credit balances from voided transactions
- GL research to trace back the history of credit balance
- Pull required documentation to support credit balance and action needed
- Maintain credit log for future review and analysis
- Submit paperwork for refunds, offsets, or write off after collecting all required signatures for processing
Required Knowledge, Skills & Abilities
- Ability to multi-task, work efficiently, and manage deadlines in a changing environment.
- Proven problem-solving experience partnering cross-functionally with accounting and finance
- Strong analytical skills
- Understand O2C life cycle specifically the role of billing and cash applications
- AR Reconciliation
- Collections experience
Education & Experience:
- 8 plus years’ experience in AR reconciliation
- Proven work experience in a B2B Accounts Receivable role handling high volume customer accounts.
- Experience in SAP/Oracle/Great Plains/Vision, etc.
Benefits
This position includes a competitive salary, paid vacation, holidays, and full health benefits including medical, dental, life, disability and a 401(k) plan with company match.
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.