What are the responsibilities and job description for the Group Sales Manager position at MCR?
The Group Sales Manager at TWA Hotl is primarily responsiblefor the sales and revenue generating efforts with emphasis attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service. The ideal candidate for this position is a go getter with a proven track record of creative promotion concepts and smart selling techniques. He or she must be a highly communicative, meticulously organized team player who possesses a positive, problem-solving attitude and a passion for innovationResponsibilities Meet or exceed pre-determined booking goals for guest room revenue and events revenue. Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming group details to the client.Plays a major role in business development and market demands and easily adapting to new strategies based on market conditions.Compiles lists of prospective clients for use as sales leads based on information from the internet, business directories and other sources.Make in-person sales calls to potential clients at their place of business on a regular basis.Travel required to and from businesses of potential clients (as determined by management).Monitor pricing, service levels, facilities and group activities at competitive facilities to ensure the Hotel remains in a competitive position.Evaluate a potential piece of business for profitability and overall benefit to the Hotel by utilizing various reports along with the guidance of Revenue Management and Director of Sales and Marketing.Ensure contractual agreements are honored by all parties (e.g. Deposits, attrition, addendums, rooming lists).Follow up on bookings and solicit repeat business.Participate in RFP process for Hotel. As needed, represent hotel at trade shows. Set up exhibits involving bending, stooping lifting and reaching overhead.Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market.Maintain and develop 3rd party group booking sites where necessaryAssist, where necessary, in maintaining digital marketing, social media campaigns, website initiatives and all to promote the hotelRequirements Bachelor's degree is strongly preferred. Minimum of 2 years of experience as a Sales Manager in a full-service hotel is preferredExperience selling a group segment is preferredSelf Motivator with ability to achieve and exceed sales goals.Proficient in Microsoft Word, Excel and Power point is required.Ability to multi-task and work in a fast-paced environmentKnowledge of the group sales process and how to close a sale.Ability to handle customer inquiries and leads requests for groupsUnderstands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.Excellent communication skills both written and verbal is required.
Salary : $70,000 - $90,000
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