What are the responsibilities and job description for the Service Plumber Apprentice Level 2 position at Mcwilliams And Son?
Job Details
Required Qualifications
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Must meet all qualifications Service Plumber – Apprentice Level 1.
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Understand State of TX Plumbing code.
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Proficient in usage of Service Titan.
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Demonstrate knowledge of customer communications and ability to provide strong customer service.
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Demonstrate strong knowledge of service tools and testing devices.
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Strong understanding of residential plumbing systems and ability to troubleshoot and repair items in Level 1 test.
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Demonstrate basic knowledge and skills for the operation of sink machines, sewer machines, and camera/locator tools.
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Demonstrate ability to perform drain cleaning on all residential systems with minimal assistance and supervision.
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Demonstrate ability to sell all basic plumbing fixtures, appliances, accessories, etc.
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Proficient in the selling of Advantage Club memberships.
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Fill out paperwork in a neat, accurate, complete manner.
Daily, Weekly, and Monthly Duties
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All duties listed in Level 1.
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Continue progression to Licensed Plumber by demonstrating the ability to successfully complete work independently with efficiency and high customer satisfaction. Unsupervised Technicians will have a one-day-per-week ride along with a licensed plumber for evaluation and learning opportunities. The Service Manager will be available at all times for advice and help during any service call.
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Ability to work staggered schedule if required.
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Participate in weekly and monthly on-call rotation.
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Continue to increase knowledge of plumbing operations to improve troubleshooting ability, as well as efficiency and speed of installation/repairs.