What are the responsibilities and job description for the Parts Manager position at Meade Tractor?
Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we’re ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, loggers, construction companies and homeowners. As we grow, we’ll need people ready to grow with us. Start your new journey today.
We offer an excellent benefit package for you and your family.
Purpose:
Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.
Responsibilities:
- Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
- Promotes and merchandises parts and accessories in conjunction with other store locations
- Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
- Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Submits all parts warranty and return claims within the required time frame to receive maximum credit
- Maximizes use of all order discount programs to achieve management stock order goals
- Ensures all department tools, equipment and vehicles are in good working order
- Manages recruiting, staffing and employee development activities for employees reporting to this position
Experience, Education, Skills and Knowledge:
3 years experience in Parts Department operations
- Experience leading others
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Basic understanding of financial principles relative to Parts Department operations
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience
- Ability to lift a minimum of 50 lbs