PROGRAM MANAGER 1

Description

General Summary

Responsible for management of the day-to-day operation of the senior dining and Meals on Wheels home delivery services. Recruitment, management, and development of employees and volunteers; programming to increase multicultural participation and socialization opportunities for seniors and growth of community involvement; management of local meal service partnerships and contracts.

Principal Duties and Responsibilities (Essential Functions)

• Manage the safe and efficient preparation of senior dining and Meals on Wheels home delivery services following all Meals on Wheels People Food Service Manual procedures and Health Department regulations
• Achieve client satisfaction benchmarks of the Strategic Plan
• Plan and implement multicultural meals that generate interest and increased attendance in the meal program to achieve benchmarks of the Strategic Plan
• Ensure site operations remain within an approved budget, monitoring inventory and expenses to meet budget allocations
• Responsible for recruitment, management, training, and development of staff and volunteers
• Follow all guidelines to create and maintain a safe work environment for participants, volunteers, and staff.
• Recruit, screen, train, schedule, and recognize staff and volunteers
• Develop and maintain effective community relations within the assigned service area
• Manage assigned meal service partnerships and contracts for food-insecure and insular populations
• Assist with planning and execution of regional community events that generate awareness of Meals on Wheels People services at the center and the agency, achieving annual fundraising and other community development goals.
• Complete all required administrative tasks as assigned
• Ensure Meals on Wheels People property and inventories are properly maintained and secured
• Participate in in-service training and attend required meetings
• Support Meals on Wheels People, Inc's mission, vision, values, and strategic plan.
• Other duties as assigned

Qualifications

Education & Knowledge

• High School diploma or equivalent required; Associate certification or two years of work experience in, Gerontology, Management, Social Work, Community Nutrition, or other related field preferred
• Knowledge of food service procedures and current Food Handler's Card

Skills, Abilities & Experience

• COVID 19 vaccination required or approved waiver from human resources 
• Minimum 2 years of experience in nutrition management or program management position
• Bilingual/Bicultural English/Spanish, Vietnamese, Russian, Asian, or African languages are strongly preferred.
• Valid driver's license, auto insurance, and transportation required
• Proven ability to effectively engage and manage a team of employees and volunteers
• Excellent organizational, record-keeping, time management, and multi-tasking skills, including the ability to set priorities and be flexible to last-minute changes
• Skill and motivation to work with a multicultural and socially diverse population with the ability to effectively communicate with diverse populations, including aging, minority, low-income, and persons with disabilities
• Proven experience in effectively managing budgets and fundraising activities
• Willing to work extended hours to support special activities and other deadlines

Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.

Benefits

• Four Day Work Week (36 hrs/wk)
• Medical, Dental, Vision and Prescription Plan
• 401K Savings Plan 5% company match
• Paid Time Off: 12 vacation days, 12 sick days, 10 paid holidays, 2 floating holidays, paid bereavement
• Paid Life and Accidental Death and Dismemberment Insurance
• Paid Short- and Long-Term Disability Insurance
• Employee Lunch Program
• Employee Wellness Program: $150 reimbursement per employee per year
• Employee Assistance Program: Mental health, physical health and work-life balance resources
• Employee discounts on cellular, travel, childcare and more!
• Professional Development Program: $200 reimbursement for professional development outside the organization

Working Conditions/Physical Demands

Fast-paced, with significant people interaction. May be required to move up to 50lbs and occasional reaching, bending, and stooping and the ability to operate general office equipment. Must pass drug and alcohol screening and criminal background checks.