What are the responsibilities and job description for the Call center representative position at MedCost?
- Customer Service / Remote - Anywhere in U.S. / Competitive compensation and benefits - As a Call Center Rep you'll : Answer calls from MedCost customers for benefit questions and support, and provide resolutions as applicable for the levels defined for an entry level call center representative;
- Identify Customer needs, clarify information, research every issue & provide solutions; Complete a clearly written, detailed, accurate documentation of all conversations in MBS call center database;
Last updated : 2024-03-08
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