What are the responsibilities and job description for the Customer Service Coordinator position at Medical Employment Directory?
The leading home care company in Missouri is seeking a bilingual customer service coordinator.
- Assessing daily needs based on open shifts
- Undertake and implement various staffing solutions
- Placement of newly hired employees
- Able to foster relationships with both employees and external vendors.
- Ideal candidate will have experience in hiring and onboarding new employees
- Must be an excellent communicator, strong customer service, and computer skills.
- Handle customer inquiries and complaints in a professional and timely manner
- Collaborate with other departments to resolve customer issues and improve overall customer experience
Experience:
- Proven experience in a customer service role
- Strong knowledge of computer, data entry, and phone etiquette
- Excellent communication skills, both written and verbal
- Ability to analyze data and make informed decisions to improve customer service processes
- Experience in building relationships over the phone
If you are a motivated individual with a passion for delivering exceptional customer service, we want to hear from you! Join our team and help us provide outstanding support to our valued clients.
Salary : $16 - $18
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