Medical Receptionist/Medical Assistant

About us

Medical Institute of Integrative Wellness is a small medical business in Santa Monica, CA. We are professional and innovative.

Our work environment includes:

• Modern office setting
• Wellness programs
• Growth opportunities
• On-the-job training
• Company perks

Medical Assistant / Front Desk Receptionist

Who We Are: At Medical Institute of Integrative Wellness, we focus on individualized high quality medical care that combines conventional western medicine and Naturopathic Medicine. We are seeking a highly motivated Medical Assistant to join our fast-paced growing practice.

We Are Looking For: The ideal candidate will be reliable, detail-oriented, organized, personable, and able to work well in a fast-paced environment. Candidate must be motivated, possess excellent communication skills, and work well with others. Candidate will have the willingness and ambition to learn new skills and take on a variety of responsibilities.

Duties and Responsibilities include but are not limited to:

• Greets and checks-in patients, ensuring accurate and up-to-date patient information
• Answers phone calls and schedule appointments
• Prepares examination rooms and ensure cleanliness and organization
• Prepares all patient labs and records for Doctor’s scheduled appointments daily.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Ensures availability of treatment information by retrieving patient records and filing in EMR.
• Maintains patient accounts by obtaining, recoding, and updating personal financial information.
• Obtains revenue by recording and updating financial information; recoding and collecting patient charges.
• Maintains business inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Handles administrative tasks such as filing, faxing, and scanning documents
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Calls in prescription refills to conventional and compounding pharmacies
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Knowledge, Skills, and Abilities:

• Customer Service Oriented, Multi-tasking, Flexibility, Telephone Skills, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
• Previous experience as a medical receptionist or medical assistant preferred
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in using electronic medical record systems
• Excellent customer service skills with a friendly and professional demeanor

Education: High School Diploma or equivalent required

Benefits:

· Competitive salary based on experience

· Health insurance coverage

· Paid time off and holidays

· Opportunities for professional development and growth

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Continuing education credits
• Employee discount
• Employee mentoring program
• Free health screenings
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Wellness program

Healthcare setting:

• Medical office
• Private practice

Medical specialties:

• Holistic Medicine
• Internal Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Santa Monica, CA 90401 (Required)

Work Location: In person