Implementation Specialist- Hybrid

MEDICOM

Medicom Technologies, is a high-growth, healthcare technology company dedicated to creating innovative solutions for patients, health systems, and life sciences companies. We have a focused passion to improve patient outcomes by eliminating health data silos and facilitating data curation.

With over 3,500 connections and 1,000 participating organizations, the Medicom Network connects disparate silos of health information so health records can be easily and securely searched and shared amongst healthcare providers. 

The Medicom deepMed Marketplace serves healthcare data consumers at life science, pharmaceutical, and AI companies by facilitating curation of individual or longitudinal data sets.

Every member of our team embodies our core values to ensure every network participant from patient to physician can collaborate in our mission.  

Fresh off the completion of Series B funding (see press release), Medicom is developing a culture that strives for transparency, compassion and progress. 

We are growing our team by seeking individuals with a growth mindset who share a high-level of passion, drive, and commitment to serve the variety of Medicom stakeholders. 

To learn more about Medicom visit our website medicom.us.  

Position: Implementation Specialist

Medicom is seeking an implementation specialist to support our customers through the implementation and installation process of our services. 

Responsibilities

• Provides implementation/project management assistance system installation and upgrades.

• Excellent troubleshooting skills and basic knowledge of the DICOM and HL7 standards.

• Demonstrated analytical skills.

• Proficient written and verbal communication skills. 

• Provide training and support for healthcare imaging workflows.

• Must be able to learn technology quickly, with a focus on accuracy

• Demonstrated self-directed and proactive approach to problem-resolution skills, with the ability to work collaboratively to quickly identify complex problems, and develop, test, and implement appropriate solutions in a timely manner.

• Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

• Strong analytical and problem-solving skills, knowledge application related to complex system operations, documentation, and reporting, with the ability to assess system inadequacies.

Qualifications

• 5 years of experience working as a PACS Administrator.

• 5 years of experience building HL7 interfaces for radiology workflows.

• Basic network troubleshooting (TCP/IP).

• Must have knowledge and skill of utilizing critical thinking technique in resolving issues.

• Knowledge of HIPAA and healthcare standards.

• Strong written oral communication skills.

• Experience working directly with end users and clients.

• Positive and courteous during customer interactions.

• Excellent project management skills.