Operations Lead

Our Story

MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com

Job Summary

The Operation Lead reports to the General Manager and is responsible for day to day and oversight of the processing room. Determines operational needs, maintain inventory control and menu accuracy; train and lead operation associates, and proactively solve processing-related problems.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work with operation associates to increase efficiency, accuracy, and product knowledge
• Estimate daily inventory requirements and pre-package product to meet projected needs
• Prepare and package orders for MedMen customers
• BOH organization
• Maintain inventory control - cycle counts, communicate needs, processing, markdowns and removal
• Maintain pricing and photos and ensure accuracy for inventory offerings on in-store iPad menus, including Weedmaps, MedMenStores.com, Leafly.
• Achieve shrink goals.
• Ensure audit compliance.
• Assist the hospitality team as needed by executing high customer experience standards, to include a “show time” culture and industry leading customer engagement through strong sales techniques and product knowledge.

(Note:­ The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)

Basic Qualifications

• Minimum 21 years of age.
• Minimum 2 years’ retail experience.
• Must possess strong analytical skills to assess data, facts and figures

Preferred Qualifications

• Urgent
• Detail-Oriented
• Communication Proficiency
• Ethical Conduct
• Personal Effectiveness/Credibility
• Leadership
• Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the “daily limits”. Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.

Supervisory Responsibility

This person is directly responsible for leading the Operations team.

Working Conditions

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Travel Requirements

This position may require travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance

There is no visa or H-1B sponsorship.

MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.