MedStar Health has a full time, day shift, hybrid opportunity at our call center located in the Columbia area, but could also report to the Bel Air location.
This role is responsible for answering a high volume of inbound calls to schedule patient appointments in our call center.
Education
Experience
2 years of experience in a high volume customer service industry position analyzing and resolving customer concerns from basic to complex in nature.
Minimum of 1 year telephonic customer service experience typically acquired in a call center role, front desk reception, hospital, or medical office scheduling environment.
Knowledge, Skills, and Abilities
Last updated : 2024-05-09
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