Part-Time Support Staff

Meduit
Des Moines, IA Part Time
POSTED ON 2/20/2023 CLOSED ON 6/13/2023

What are the responsibilities and job description for the Part-Time Support Staff position at Meduit?

Salary  $15.00

This role is Part-Time. 

Essential Job Functions 

  • Review call center voicemails and accurately record pertinent information into excel spreadsheet including patient name, account number, phone number and brief summary of reason for voice message
  • Provide excel spreadsheet information to staff for purpose of prioritizing timely response to callers
  • Respond to any requests from Customers
  • Provide administrative support to other functional areas as needed
  • Maintain absolute integrity and confidentiality in the performance of job duties
  • Read, understand and comply with the Meduit confidentiality policy.

 

Additional Job Functions

  • Make recommendations to management to improve current processes, and/or reduce company expenses
  • Take on additional duties as assigned by competent authority

 

Knowledge, Skills, and Abilities 

  • Excellent verbal and written communication skills
  • Excellent interpersonal, organizational, business communication and time management skills
  • Data entry skills; type at least 45 wpm and proficient in use of 10-key
  • Attention to detail and commitment to accuracy
  • Operate basic office equipment e.g. copier, fax, phone system
  • Understand and comply with organizational policies, procedures and systems
  • Multi-task, be well organized and shift priorities on short notice

Physical Demands/Working Conditions

  • The position requires prolonged periods of sitting, some bending, stooping and stretching.  Requires coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other office equipment.  Work is performed in an office environment.
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