What are the responsibilities and job description for the Sales Associate position at Medusa Body Piercing?
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Working knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree
Paid Training:
- Yes
Management:
- Store Manager
- Assistant Manager
Typical end time:
- 9PM
Typical start time:
- 10AM
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 25 – 45 per week
Benefits:
- 401(k)
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 2 years (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
Salary : $15 - $17