Lead Park Ranger

Purpose: To ensure an exceptional visitor experience at Mississippi River Parks by maintaining

a welcoming, well-tended, clean, safe, and fun environment. Supervise, lead and mentor all Field Operations Park Rangers by scheduling staff, delegating assignments and managing workflow.

Responsibilities:

• Develop and produce schedules at least two weeks in advance for River Parks Ranger staff that provides adequate coverage during all hours of operations and special events.

• Oversee shift and ensure that all assigned tasks are completed properly.

• Ensure reporting of hours worked for River Parks Ranger staff is timely and accurately reported for payroll purposes.

• Provide regular reporting of detailed notes of observations, summary of work, repair needs, issues, etc. to supervisor/management.

• Complete and compile routine checklist reports of parks, spaces and buildings to document park condition, repair needs, and work completed to supervisor.

• Act as support for supervisor and a resource for other Rangers.

• Consult with Supervisor of Field Operations when appropriate and be available in his/her absence.

• Provide role model for how Rangers are to perform successfully in role.

• Keep the parks neat, well-tended, and litter-free.

• Complete assigned activities each shift.

• Create a welcoming environment by greeting all visitors in a warm, friendly manner and inviting them to return.

• Perform light maintenance on park features and structures, and report maintenance issues to management.

• Perform light landscaping, including weed-eating, watering and mulching.

• Support event preparation, set-up, and tear-down as needed.

• Be knowledgeable about river parks features, events, and new developments to share with visitors.

• Anticipate trouble before it begins and seek assistance from Memphis Police Department and other Partnership staff when needed.

• Discourage people who create a disruptive environment for others or for the parks.

• Discourage behavior that damages park grounds, structures or equipment.

• Represent Memphis River Parks with clean, well-groomed appearance wearing appropriate uniform daily.

Qualifications:

• Be a do-whatever-it-takes-to-get-the-job-done type person.

• Willing to conduct a full range of activities, from picking up litter and watering plants to greeting guests

• Be comfortable in dealing with people across all walks of life

• Have a propensity to see the product through the eyes of visitors in order to improve park operations continuously

• Possess digital skills required to make online reports

• Be able to work as a positive member of a team

• Be a self-starter, self-manager and make good use of time

• Possess a valid Driver’s License and be able to drive truck and golf cart and ride a bike

• Ability to travel from site to site, walk, bend, stoop, reach, climb stairs, lift up to 50 lbs.

• Believe in the mission of the organization and the value of making the riverfront our own local “Disneyland”

• Successful completion of pre-employment drug screening

• Able to work flexible work schedule including nights, weekends and holidays.

• Willing to work outdoors in inclement weather and year-round

Required:

• High School Diploma or Equivalency

• Valid Driver’s License

• Must Pass Drug Screening

• Authorized to work in the U.S.

Job Type: Full-time

Pay: $17.88 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Night shift
• Rotating shift

License/Certification:

• Driver's License (Preferred)
• CPR Certification (Preferred)

Ability to Commute:

• Memphis, TN 38103 (Required)

Ability to Relocate:

• Memphis, TN 38103: Relocate before starting work (Required)

Work Location: In person