What are the responsibilities and job description for the Office Assistant position at Merakey?
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking an Office Assistant - Fulltime to join our team at our program in Dearborn, Michigan.
Position Details
This position provides a variety of administrative and clerical functions within an office or in a department/function to support the efficient administrative operations.
Duties may be focused in one or more area of job category responsibilities. Please review all the following to determine applicability.
Reception
* Welcomes consumers and visitors by greeting consumers and visitors, in person or on the telephone, answering or referring inquiries.
* Optimizes consumers' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone using electronic calendaring.
* Keeps consumer appointments on schedule by notifying provider of consumer's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
* Escalate complaints as appropriate based on established policy and procedure.
Consumer accounts
* Ensures availability of treatment information by filing and retrieving consumer records.
* Maintains consumer accounts by obtaining, recording, and updating personal and financial/insurance information.
* Obtains revenue by recording and updating financial information; recording and collecting consumer charges; controlling credit extended to consumers; filing, collecting, and expediting third-party claims.
Administrative Support
* Performs general office clerk duties and errands including but not limited to simple travel arrangements, basic correspondence, submitting travel reimbursements.
* Coordinates local events as necessary.
* General clerical duties including but not limited to copying, filing, mail duties, distribution of materials.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
* May provide back up to other administrative job duties
Miscellaneous
* Ensures compliance with relevant laws, HIPPA regulations and established company policies, procedures, standards and Compliance program.
* Complies with Merakey Policy and Procedures.
* Performs other duties as assigned.
* Work Setting: Office
Earn up to $17.59/hr. Monday- Friday working 2 days 8 AM-4:30 PM, 3 days: 11:30 AM-8:00 PM
Requisition number: 95594
Benefits
Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!
* DailyPay
* Work/Life Balance
* Flexible Schedules
* Cell Phone Discount Plans
* Employee Referral Bonuses
* Tuition Reimbursement
* Care.com Membership
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Our ideal candidate will possess the following skills:
* Minimum of a high school diploma or general educational development (GED) is required.
* 1-3 Years of experience as an administrative or office assistant or related position.
* Ability to use computer and Microsoft products.
* Ability to handle confidential information with discretion and diplomacy
* Ability to maintain a professional demeanor and appearance to reflect proper image for Merakey and the board members, medical staff, community leaders and fellow employees.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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