Customer Service Rep

Merck
Meridian, ID Full Time
POSTED ON 3/7/2023 CLOSED ON 5/30/2023

What are the responsibilities and job description for the Customer Service Rep position at Merck?

  • work directly with medical professionals and physicians to facilitate patient care
  • advocate for and work in lockstep with chronic patients
  • work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include:

  • provide outcome-based solutions for our physician referral sources and existing patient population
  • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
  • Prepare and analyze the billing and setup paperwork for patient services
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs
  • Actively participate in the training of new customer service and sales personnel

#CSR

Customer Service Rep I - REMOTE
Progressive technology solutions -
Boise, ID
Customer Service Rep(07395) - 2943 E Greenhurst
Domino's Franchise -
Nampa, ID
Customer Service Rep(07301) - 1013 Vista Ave
Domino's -
Boise, ID

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Rep.

Click the checkbox next to the jobs that you are interested in.

  • Customer Acquisition Skill

    • Income Estimation: $70,452 - $107,076
    • Income Estimation: $68,041 - $133,387
  • Customer Complaint Resolution Skill

    • Income Estimation: $28,943 - $36,241
    • Income Estimation: $31,658 - $43,504
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Merck

Merck
Hired Organization Address Rahway, NJ Temporary
Qualifications: Education: • Bachelors Degree with a minimum of 8 yrs of applicable experience Required: • Knowledge of ...
Merck
Hired Organization Address Boston, MA Intern
Job Description The Future Talent Program features internships that last up to 12 weeks and will include one or more pro...
Merck
Hired Organization Address Boston, MA Full Time
Job Description Scientist – In Vitro Neuroimmunology- Boston, MA Our company's Neuroimmunology team in Boston, MA is see...
Merck
Hired Organization Address Wilson, NC Temporary
*6-month assignment through AgileOne* Benefits offered! We are looking for someone who understands the Packaging process...

Not the job you're looking for? Here are some other Customer Service Rep jobs in the Meridian, ID area that may be a better fit.

Customer Service Rep (Rewards Programs)

Five Star Call Centers, Nampa, ID

Customer Service Rep (Rewards Programs)

Five Star Call Centers, Remote, ID