Sales Rep Enteral - Clinical

Merck
Grand Rapids, MI Full Time
POSTED ON 3/7/2023 CLOSED ON 6/2/2023

What are the responsibilities and job description for the Sales Rep Enteral - Clinical position at Merck?

This employee is responsible for sales to hospitals, oncology, rehabilitation centers, and referral sources with enteral patient needs.
  • Responsible for all aspects of enteral nutrition care for the home tube fed patient and other medical nutrition related activities
  • Identify and develop new referral sources
    • Responsible for obtaining a predetermined number of enteral setups from new referral sources each month
  • Prepare for and participate in vendor fairs, exhibits, and luncheons
  • Conducts in-service for referral sources educating them in the use and application of enteral equipment
  • Recognize and respect patient rights during the provision of care or services and conducting business relationships with patient and the public in an ethical manner
  • Works in a designated territory performing sales activities, tracking daily sales activity via Sales Force, promotes Enteral Services to physicians, hospitals, home health and cancer centers, and maintains market information through the Sales Force
  • Monitor patient's response to the care or services provided, the actions or interventions taken, and the outcome of the care or service provided
  • Educate patients with relation to their enteral feeding to facilitate safe and effective use and desired care, treatment, and service outcomes
  • Provide patient care, treatment, and service in a continuous and coordinate manner, in settings appropriate to meet patient needs
  • Responsible for community education regarding all aspects of medical nutrition services provided by company
  • Responsible for maintaining and managing a minimum monthly patient admits/census
  • Promote safe, effective patient and organizational environments and feeding equipment use
  • Participate in on-going education, including in-services, training, and other activities in order to maintain and improve individual competence
  • Obtain, utilize, and update patient information in a confidential and secure manner for utilization in patient care applications
  • Recognize and implement infection control practices that reduce the risk of infections in patients and organizational staff
  • Drives to admit, deliver, and pickup such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patient's home or place of business
  • Records sales or deliveries information on daily sales or delivery record
  • Listens to and resolves service complaints appropriate to scope of practice
  • Sets up merchandise and sales promotion displays or issues sales promotion materials to customers
  • Issues or obtains customer signature on admission, pickup, or delivery
  • May have to communicate or interact with Enteral Intake Team
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