Lab Lead- Support Services

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Lab Lead – [insert hospital name]

Job Summary:

The Lab Lead functions as the department lead and coordinates the daily operations of the lab. They provide leadership and technical expertise to the lab assistants and couriers. In addition, working as the Lab Lead you will ensure that all testing results are reported within the required time frame, assist with safety training, resolves personnel issues, and provide input and documentation for performance reviews. Responsibilities include daily scheduling, data collection, inventory, and troubleshooting sample and customer issues.

Essential Functions:

• Manages day-to-day supervision of the laboratory operation
• Appropriately trains new staff and is active in rounding and maintaining staff competency during and after training is complete
• Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained to ensure department efficiently
• Resolves technical problems by following policies and procedures established by the Laboratory Director 
• Performs all duties of phlebotomists and processors, as needed
• Provides oversight for scheduling and timekeeping
• Other duties as assigned

Education:

• High School Degree or GED (required)
• Associate Degree, Allied Health Sciences – Phlebotomy with additional coursework (preferred)

Certifications:

• Phlebotomist Certification required

Experience:

• Three years of phlebotomy experience required with EKG experience
• Must have previous experience in a laboratory setting
• Must have previous experience in a leadership role

Skills & Abilities:

• Ability to provide quality, error-free work in a fast-pasted environment
• Engage with staff and patients in a professional manner
• Strong interpersonal communication and organization skills

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com