Device Clinic Coordinator

• Participates in performance improvement programs as assigned.
• Assists other clinical staff with patient care and visit coordination.
• Coordinates low volume device interrogations, coordinate reps to follow up with patient care.
• Provides patient education and communication regarding provider plan of care.
• Collaborates and communicates with physician or provider in terms of device management and patient plan of care.
• Maintains and follows up on manufacturer advisories and recalls.
• Reports any specific patient status changes to the physician or provider in charge.
• Becomes proficient in the use of new equipment or procedures and provides appropriate education in these areas.
• Tracks equipment and orders supplies as needed and ensures correct billing and coding of device checks.
• Maintains device records are accurate and up-to-date for all patients in EHR systems.
• Maintains device check schedules and coordinates clinic days accordingly for all device locations.
• Educates patients and families pre- and post-procedure regarding device function, clinic follow-up scheduling and device home monitoring.
• Assess wounds post-device implant to ensure that the incision is healing appropriately.
• Provides analysis of device via remote monitoring systems and appropriately documents reports.
• Analyzes, troubleshoots and reprograms implanted pacemakers, defibrillators, and loop recorders in clinic and hospital setting.

Knowledge, Skills and Abilities

• Exceptional clinical and troubleshooting skills
• Ability to interact effectively with patients and family members
• Excellent organizational and time management skills
• Attention to detail
• Ability to identify areas for improvement and recommend changes

• Two years’ relevant clinical experience required

• Licensed Practical Nurse or Paramedic required

• Licensure as required by profession
• Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required. ACLS in accordance with the American Heart Association preferred.
• Iowa Dependent Adult Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.

• Medium: Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently