What are the responsibilities and job description for the Medical Receptionist position at Mercy Medical Center?
Overview
The Patient Service Representative suppprting GYN Oncology is responsible for appropriate management of the physician schedule, assist callers and visitors to the office, patient registration, charge entry, end of day reconciliation, obtaining payments from patients, and collects referrals and surgical authorizations. The PSR is to provide excellent customer service using professionalism and proficiency.
Must be a person who pays attention to detail and likes to be a team player. The position is cross trained for and fills in for other members of the team as needed.
Qualifications
High School Diploma or GED Required
1-2 years experience in healthcare setting Preferred 3-5 years experience in related field or specialty practice
- Must be able to read, write, and speak the English language in an understandable manner.
- Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
- Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
- Must be able to follow written and oral instructions.
- Computer skills, customer service, organization, paying attention to detail, accurate in data entry, ability to work as a team member, answer multiple phone lines (multi task with a pleasant manner), and get along with other co-workers.
- Certificate of completion of medical terminology course preferred or proven expertise in medical terminology.
- Must be able to type a minimum of 40 wpm, with 55 wpm preferred