What are the responsibilities and job description for the Workers Compensation Liaison position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
The Workers' Compensation Clinical Support Assistant works directly with provider and clinical staff to support the needs of client Workers' Compensation (WC) patients.
Obtains authorization from insurance adjusters, and/or case managers for medical services.
Schedules follow-up appointments and expedites referrals to physical therapy, diagnostics, and surgery.
Prepares copies of work status report and physician orders for patient and case manager.
Faxes or emails copies of work status report to the employer, insurance adjuster and case manager following the appointment.
Performs data entry and answer phones as needed.
Collaborates with providers, clinical care team and patients to deliver outstanding customer service and maintain positive patient engagement.
Qualifications:
- Experience: Workers' compensation and clinical experience of at least one year.
- Required Education: High School Diploma
- Other: Strong interpersonal, communication and organizational skills.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
