What are the responsibilities and job description for the Cardiac Procedure Scheduler position at Mercyhealth?
This position is responsible for scheduling procedures and testing within the Clinic setting. Communicates effectively with providers and nurses to ensure these tasks are completed within the required timeframe. Documents thoroughly and according to department and health system guidelines and expectations. May include variable shifts, no weekends or holidays. Performs other duties as assigned.
- West Clinic, Janesville WI
- 80 Hours/2 Weeks
- Monday-Friday, Day Shift
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule patient tests and procedures in EMR.
Reviews daily work queues.
Loads, verifies and updates patient demographics.
Scans, loads and verifies insurance coverage.
Reviews all Alerts in Epic and refers patient to a PFC when necessary.
Safeguards patient privacy and confidentiality per MHS policies.
Works independently.
Can handle multiple priorities while managing stress appropriately.
Other job duties as assigned.
Education and Experience
High School diploma or equivalent. Experience in scheduling testing and procedures in EMR preferred.
Post high school course work in medical terminology preferred.
Graduate of a HUC program preferred.
Certification/Licensure
Approved CPR or BLS certification required within 90 days
Special Physical Demands
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
Medium work: Exert up to 50lbs force occasionally, and or up to 20lbs frequently, and or up to 10lbs constantly. Manual dexterity needed to operate telephone and keyboard.
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to others views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
