What are the responsibilities and job description for the Digital Project Manager position at MERGE?
Merge Storytelling and Technology
We MERGE storytelling and technology to promote health, wealth and happiness in the world. We help marketing and technology executives engage hearts and connect parts by offering full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media, digital platform development and more.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services and consumer products. Our health clients are literally on the front lines saving lives. Our wealth clients are changing the financial potential in people's lives. And our consumer clients make lives...a little bit happier every day.
Partner with Clients of Iconic Brands
MERGE has enduring client partnerships with American Express, T-Mobile, LG, Facebook, Adobe, Kate Spade NY, Coach, The North Face, Fidelity, Eaton Vance, BlueCross BlueShield, Abbott, Astellas, Seqirus, Supernus, Boston Scientific, Advocate Aurora Health, Indiana University Health and Marco's Pizza to name a few.
Work with Poets and PHD's
With 750 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, Montreal and New York City, MERGE uses a talent-to-task process that connects our poets and PHD's which enables clients to think higher and feel deeper about their customers.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where people with ability, agility and humility can grow and do the best work of their careers.
As our Digital Project Manager, you will…
Be Accountable and Responsible
The Digital Project Manager will manage and deliver our web development projects within quality standards as well as time and budget requirements. Ultimately, this role proves to be essential to the success of any digital project.
- Responsible for managing project plans for multiple development projects simultaneously, including; managing to scope, delivery dates, team resourcing, and tasking across the website and digital projects' full life cycle
- Manage communication of technical guidelines to the internal team and the client to ensure functional and best practices of digital programs from initial IA through design and execution
- Update internal client teams to manage client communications, reviews, and feedback
- Partner with the resource management team to coordinate team resources and task assignments based on deliverables and project plan
- Manage approved staff plans based on the scope
- Present project parameters and checkpoints to set client expectations for assigned projects and programs ensuring timely delivery of quality deliverables
- Deliver detailed progress reports and forecasts on assigned digital projects to the internal team and Client Service as requested
- Ongoing analysis of project hours to forecast project burn and identify potential areas of risk to project timeline and/or budget; alert internal leadership teams to any issues before they arise, including mitigation recommendations
- Assist with contingency planning, and problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
- Tracking changes in scope, actual hours against a project plan, and making appropriate changes to deliver projects and programs on time and within budget
- Keep leadership aware of progress – raising concerns as quickly as possible
- Work with the quality assurance team for website and digital programs testing
- Manage website compliance
- Ability to facilitate and manage personalities
- Ability to collaborate and build trust across teams and manage conflict
- Confronts issues openly and quickly
- Effectively communicates relevant project/practice information to superiors and peers across all departments
- Shows ownership of the agency process and enforces the use of the process with the team
- Helps to determine new, creative ways to employ teams on projects and distribute responsibilities
- Works across departments to share lessons learned and best practices
- Continually seeks internal efficiencies to increase client satisfaction and help deepen client relationships
- Easily recognizes areas for internal improvement and develops plans for Implementation.
These are the qualifications we're looking for
- At least 4 years of experience working in the development of large-scale websites, microsites, landing pages, and platforms with a strong understanding of development
- Experience in marketing/tech agencies a plus
- An understanding of the use of CMS solutions and the web development lifecycle
- Strong Project Management skills - the ability to monitor and report on project status, budgets, schedules, and resource management
- Familiarity with Agile and waterfall methodologies preferred
- Understanding of IA and user experience best practices
- Experience with Smartsheet, Jira, and Confluence a plus
- Excellent communication skills (oral and written)
#LI-NT1
#LI-HYBRID
And here's how we live our values at MERGE
- Mastering our craft
- Delivering with a growth mindset
- Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!