What are the responsibilities and job description for the Sr. Business Analyst position at MERGE?
As our Sr. Business Analyst, you will…
Be Accountable and Responsible
You will lead the requirements gathering process and work closely with a project's stakeholders to understand the business issues and challenges of our client's organization, and to recommend solutions that enable our clients to achieve their goals and our teams to meet their expectations. You will work closely with Strategy, Creative, Technology, User Experience, Quality Assurance, and Development teams to understand, analyze, and document requirements and deliver functional specifications for project delivery.
- Lead requirements gathering processes with clients and internal stakeholders to produce documentation for product delivery. Translate the "what" from the business requirements into the "how" in functional requirements. Create design specifications, user scenarios, process flow diagrams, and acceptance criteria.
- Support waterfall processes to ensure timely project delivery. Including partnering in feature backlog prioritization, user story and task creation.
- Connect the dots between our clients, Strategy, Creative & Technology, User Experience, Quality Assurance, and Development teams to ensure our business goals are being met.
These are the qualifications we’re looking for
- Knowledge of experience working with ESP and interactive email solution platforms preferred (e.g. Salesforce, CheetahMail, Movable Ink, Braze)
- Ability to explain technical issues or open questions to clients and 3rd party vendors, and communicate business objectives to technical teams
- Technically/digitally adept
- 3-5 years of experience working in an ad agency or consulting firm on digital marketing projects
- 3-5 ears experience in marketing or relevant business experience
- 3-5 years experience documenting requirements and product specifications for complex websites, intranets, and mobile applications
- 3 years of experience using Waterfall Methodologies
- Ability to think critically, with strong analytical skills to recommend creative solutions to our clients’ business challenges.
- Self-motivated, quick and resourceful
- Extremely detailed oriented and organized with exceptional time management skills
- Excellent communication & ability to excel in a very collaborative work environment
- Client facing experience is a plus
- Working knowledge of Movable Ink's platform and capabilities is a plus
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