Product Owner

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

We are seeking an experienced Product Owner to partner with our clients and own the delivery of their product roadmap. This role will be highly consultative, working directly with clients to define and prioritize their roadmap. This person will need to be able to understand the technologies being leveraged, what their capabilities are and how they can be used to provide value back to the organization.

A successful candidate will be a critical thinker with a background in retail and an ability to own a solution from start to finish. They will be a self starter and a highly motivated to own end to end solutions.

Responsibilities

• Develop strong relationships with our client stakeholders and gain their trust and develop their roadmap
• Review the technology ecosystem and identify dependencies across systems
• Make recommendations based on industry or channel best practices
• Gather insights from user feedback or performance metrics and make recommendations on future optimizations
• Facilitate the requirements gathering process with our clients and stakeholders
• Act as the single point of contact for the client across multiple workstreams
• Review analytics and performance data to gather insights and make recommendations
• Define the measurable outcomes and acceptance criteria for incremental features
• Definition of the goals and objectives for new projects/features
• Creation of release notes and talk tracks on incremental value created during each release
• Ability to make recommendations optimizing the user experience

• 4 years in a Product Owner, delivery consultant or similar role (consulting or agency experience preferred
• Experience with Agile delivery methodologies
• Familiarity with enterprise platforms such as Adobe, Salesforce or similar systems
• Experience working in Commerce, DXP, CDP or automation tools
• Strong communication skills and comfortable presenting information to internal and external stakeholders
• Strong experience in eliciting, defining and analyzing requirements
• Strong communication and problem-solving skills; ability to drive solutions with the clients and technical team
• Experience leading a cross-functional team
• Able to work in and support a team environment across different time zones
• Strong project management and technology skills
• Excellent written and oral communications skills
• Proficiency in Jira and Confluence (or similar tools)

Benefits

• Multiple health plan options, including independent insurance and pre-tax FSAs
• Life insurance, AD&D, and short- and long-term disability with company-paid premium
• Ample paid time off, holidays, and flex time
• Generous full paid leave for new parents, including parental, maternity, paternity, and adoption leave and assistance
• Military leave for active duty service members deployed to full-time service
• 401(k) retirement savings plan with company-sponsored matching program

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology.

Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@dentsuaegis.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is $110K - $130k, which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications. Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

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