What are the responsibilities and job description for the Entry level Customer/Sales Associate position at Merry Maids?
We're looking for an energetic person who enjoys a fast-paced office environment and will have the full support of an excellent team to help them succeed. This role is about helping us grow our business by handling incoming service calls and digital leads for our home cleaning service and providing excellent service to our existing clients.
You'll be interacting with customer leads daily via phone, email, and text message, converting prospects into new customers, and providing service to existing customers. We focus on customer retention and quality service, so the candidate must have an upbeat personality, a willingness to learn new skills, and the ability to work within a team.
Experience is not required, but time worked in hospitality, retail, customer service, or sales is helpful.
We encourage you to apply and include a cover letter describing why you are the perfect candidate for this position.
WHAT DO YOU BRING TO THE TABLE?
- Someone upbeat, fun to work with, and coachable
- Great positive attitude
- Experience in working in a fast-paced office
- Computer experience with strong attention to detail. Well organized.
- Self-motivated with great attention to detail and the ability to multitask
- Enjoys interacting with customers by phone
- Excellent phone and written communication skills
- You enjoy talking but, more importantly, are a great listener to new and prospective clients.
- High integrity, reliability, and team-oriented.
- A strong desire to make a difference.
- High school diploma or above
- Clear verbal and written communication skills
- Proficient computer skills
- Great team player
- Attention to detail
- Well organized
- Ability to multitask
- Superior oral and written communications
- Experience in a sales environment but not necessary
- Experience in working in a fast-paced office
- Experience with incoming calls volume
- Customer relations experience.
- Full-time M-F 8 am-5 pm
- Experience-based salary
- Excellent Training and coaching
- 401K retirement plan
- Bonus and Incentive plans
- Health Insurance subsidy
- Paid time off/Paid Holidays
- Employee Assistance Program
- Employee Discounts
Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life!
As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager.
We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers?
Apply today!
This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
