What are the responsibilities and job description for the Office Assistant position at Merry Maids?
Position Overview:
The office assistant is responsible for daily close out, sales and customer service. Also will be required to complete weekly reports.
Responsibilities:
- Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
- Answers phones and directs calls to the appropriate party.
- Confirms customer appointments.
- Prepares laundry for the following day.
- May occasionally function as a team member or solo cleaner as needed.
- Assist in contacting sales leads in a timely manner.
Education and Experience Requirements
- High school diploma/general education degree (GED) plus 2 years of customer service and management required
Knowledge, Skills and Abilities
- Personal time management and organizational skills
- Verbal and written communication skills
- Dependable and adaptable to operate within a fast-paced work environment
- Ability to drive to customer homes as needed
- Ability to differentiate between variously colored cleaning products by identifying the color or product name
- Ability to define specific uses of cleaning products
- Ability to read and understand cleaning instructions indicated on customized service reports
- Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Location: 2526 Waco Street, Henrico, VA 23294
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $15 - $16
