Required Travel: 50%
Position Type: Hourly Full-Time
Salary Range: 20.50
MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Case Manager to join our Springfield Career Center team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of respect, excellence, and integrity.
If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.
- High school/HISET and work experience; bachelor's degree preferred with direct experience working in the field of Social Services.
- Strong Interpersonal skills, with excellent verbal and written communication skills is required.
Primary Duties/Responsibilities
- Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligiblity, if appropriate.
- Establish professional and ethical relationship, develop/maintain individual plan for services.
- Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
- Develop and maintain effective communicaiton and working relationships with referring staff and internal team.
- Develop and maintain knowledge of required outcome reporting system as required by project or grant.
- Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
- Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.). Make referrals, advocate, and follow-up.
- Model workplace appropriate attire, interactions, etc.
- Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
- Other duties as assigned.
- Immediate date of hire individual and family medical benefits.
- Individual and family dental and vision benefits after 30 days of employment.
- Employee store discount
- Paid time off
- Paid holidays
- Flexible Schedules
- Career Growth Opportunities
MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
MERS/ MO Goodwill requires various background and records checks upon employment.
Nearest Major Market: Springfield