Clinic Operations Manager-Family Medicine

Omaha, NE Full Time
POSTED ON 5/14/2024

Exciting Opportunity: Clinic Operations Manager Wanted for Methodist Physicians Clinic Family Medicine!

Are you experienced working in a healthcare setting with a passion for operational excellence? We're seeking a dynamic Clinic Operations Manager to lead our dedicated team in our Family Practice Clinic! In this role, you'll oversee daily operations, staff management, and performance improvement initiatives, ensuring compliance standards. Drawing upon your expertise, you'll develop and enforce departmental programs, policies, and procedures to optimize efficiency and quality outcomes. Your attention to detail will be crucial in maintaining documentation for safety, environmental, and infection control standards, as well as regulatory compliance. If you're ready to make a meaningful impact in a fast-paced healthcare environment, apply today to join us on our mission to provide exceptional care to our community!

Job Duties & Responsibilities:

  • Manage the day-to-day operations of clinical staff.
  • Collaborate closely with the Director of Practice Operations to establish clinic and staff performance objectives.
  • Oversee the recruitment, selection, and onboarding of new clinic staff.
  • Supervise and conduct performance evaluations and address any necessary corrective actions.
  • Ensure the implementation of company policies within the clinic.
  • Act as a liaison for referring physicians, patients, and their families.
  • Maintain strong internal and external relationships to uphold high satisfaction ratings from providers, leadership, and staff.
  • Address patient and customer complaints promptly and thoroughly, striving for timely resolution.
  • Continuously evaluate clinic operations, proposing and implementing new processes to enhance efficiency, reduce costs, increase revenue, etc.
  • Ensure compliance with regulatory, licensure, and accreditation requirements for all clinic staff, collaborating with relevant departments as needed.
  • Manage clinic financial operations, including purchasing, expenses, and personnel management.

Schedule:

  • Monday-Friday, 8am-5pm

Location:

  • Methodist Physicians Clinic-Healthwest, 16120 W Dodge Road, Omaha, NE

Salary:

  • $61,048-$97,656, based on work history/experience

Job Qualifications:

  • Bachelor’s degree from an accredited school in nursing, healthcare, business administration, or related field OR equivalent combination of education and experience (one year of education equals one year of experience) required; Bachelor’s degree in nursing, healthcare, or business administration preferred.
  • Minimum of three years' experience in a clinic or healthcare setting required.
  • Minimum of two years of experience in either overseeing the work of a group of people, including hiring, firing, assigning work, orienting, training, evaluating, disciplining, coaching/mentoring, and/or negotiating and interpreting conflicts to influence outcomes on significant matters OR four years of experience serving as a technical expert for a group of employees, regularly modeling/mentoring and training employees on technical skills, making decisions regarding daily priorities for a work group, providing guidance to and/or assisting staff on non-routine or escalated issues, and providing input on performance appraisals and/or disciplinary actions.

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Job Type: Full-time

Pay: From $61,048.00 per year

Healthcare setting:

  • Clinic

Application Question(s):

  • Have you previously worked for Nebraska Methodist Health System or any of its affiliates (Methodist Hospital, Women's Hospital, Jennie Edmundson Hospital, Fremont Hospital, Methodist Clinics, etc.?

Experience:

  • healthcare: 3 years (Required)
  • Management: 2 years (Preferred)

License/Certification:

  • RN License (Preferred)

Ability to Relocate:

  • Omaha, NE 68118: Relocate before starting work (Required)

Work Location: In person

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