What are the responsibilities and job description for the Mobile Expert position at Metro by T-Mobile?
As a Mobile Expert, you'll be responsible for:
- Obtaining or receiving merchandise, accepting payments and making changes for customers in a retail Metro by T-Mobile Store.
- Perform all required opening and closing duties.
- Meet and exceed monthly revenue and sale targets.
- Research and memorize Metro by T-Mobile's products and services lineup.
- Utilize excellent training to become a Mobile Expert
- Support your team, keep the store looking its best, and make sure your knowledge of Metro by T-Mobile technology is up to date.
As a Mobile Expert, you'll be responsible to follow these customer regulations:
- Help Customers that come into the store location who are browsing and/or ready to make a purchase.
- Approach with confidence and a smile, and go to work, assessing the needs and concerns of customers by building a genuine relationship with them.
- Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential Metro by T-Mobile sale.
- When it's time to make the sale, you're an expert at finding just the right plan for your customer, and then making sure they're primed for success throughout the customer on-boarding process
- Right-fit customers into the correct phone, mobile technology, and rate plan package.
Job Type: Part-time
Pay: From $15.50 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $16 - $-1
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