Pick - Up Clerk

Position Summary

Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

Meet/exceed productivity standards. Assist in training new e-Commerce team members .Learn and adapt to new and improved processes. Perform required opening and closing procedures. Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair. Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor. Maintain organization and cleanliness of staging areas and equipment. Communicate any substitutions or exceptions to customers order at time of pick-up. Scan and bag orders on the go while following all bagging standards. Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock. Process the orders through the point of sale (POS) system. Retrieve each customers order from all staging locations and ensure order accuracy; load order into customers' cars. Communicate with customers via a portable phone and respond to calls in a professional and timely manner. Ensure quality and freshness of all items chosen. Read and follow directions given in the note section. Initiate and complete selection process for customers on-line orders. Receive customers orders from Order Selector according to guidelines; store products in optimal temperature zones. Adhere to local, state, and federal laws, food safety procedures, and company guidelines. Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Minimum Position Qualifications.

Ability to work without supervision. Ability to read shelf tags. Excellent oral/written communication skills. Basic math skills (i.e., counting, addition, and subtraction)

Desired Previous Experience/Education

Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $12 - $14