Department Manager

The Department Manager is responsible for managing customer satisfaction, employee satisfaction, profits, and sales growth for ESS, a low voltage systems integrator for MetroPower's key industry segments. This position will work with the Branch Leader to develop and maintain relationships with Electrical, General Contractors, and Owners.

Essential Functions/Knowledge Requirements:

• Acquire business through networking and grow structured cabling department.
• Develop and maintain relationships with customers; ensure high quality service is provided to guarantee repeat sales and favorable recommendations. Must be able to act/react to customers’ demands quickly.
• Project Management: Manage projects to a successful and profitable completion.
• Ensure that ESS completes project successfully, resulting in a satisfied customer.
• Attend site-walkthroughs and pre-bid meetings, document site conditions for use in the development of accurate cost estimates.
• Develop cost estimates, predict duration of the project, develop schedules including contingencies.
• Bill customers on a weekly basis. Review AR status reports and collect.
• Ensure that projects and contractual commitments are met and performed professionally.
• Perform initial site surveys and complete punch lists after completion of installation
• Manage resources which include support personnel, materials, and associated paperwork/documentation requirements.
• Ensure all processes and procedures are followed.
• Manage project closeout package process to ensure each project is closed out with zero punch list items and all warranties, as built drawings, etc.

Minimum Requirements:

• Bachelor’s Degree preferred but not required.
• Five (5) years’ experience in managing commercial voice and data, fiber optic projects.
• Construction Experience: 10 years (Preferred)
• Project Management: 5 years (Preferred)
• Must have knowledge of construction rules and codes related to low-voltage systems.
• Anticipate customer needs; exceed customer expectations while maximizing profitability through effective project execution.
• Demonstrated ability to simultaneously manage multiple complex projects.
• Ability to translate project requirements into innovative execution strategies while effectively matching project requirements to resources.
• Multi-tasking professional: must work well under pressure with proven experience in managing multiple fast-track projects concurrently.
• Strong budget forecasting, job cost and financial management ability; demonstrated expertise in project financial and resource management.
• Team leader; strong organizational skills, people skills and “meeting management” skills; proven ability to set and manage expectations while solving complex issues with a calm demeanor.
• Excellent oral and written communication skills to complete internal and external project deliverables.
• MS Office (Word, Excel, Project, PowerPoint, and Outlook) and Microsoft Project proficiency.

Certifications Preferred but not Required:

• GA Low Voltage License
• BICSI RCDD
• PMP
• BICSI Technician

PPC is an Equal Opportunity Employer - Minority/Disabled/Veterans/Females are encouraged to apply