What are the responsibilities and job description for the HHG Move Coordinator position at Meyer?
Are you an experienced Move Coordinator? Are you looking for a great company to advance with? If so, then this is an exciting opportunity to join a growing Workplace Solutions Company.
As a HHG Move Coordinator, whether moving across the street, to another state or cross country, your most important job function will be to assist the client throughout the move process and ensure a smooth, efficient and stress-free experience.
At Meyer, we work hard to service our clients and achieve our objectives. We also take time to celebrate our accomplishments and to recognize everyone’s contributions. We know that our success as a company depends on the strength of our culture, so the wellbeing of our team is a top priority.
Employer is EOE/M/F/D/V.
As a HHG Move Coordinator, whether moving across the street, to another state or cross country, your most important job function will be to assist the client throughout the move process and ensure a smooth, efficient and stress-free experience.
- Achieve and maintain established high quality service standards
- Provide ongoing internal and external relocation support
- Act as primary liaison for customer between client, operations, sales and billing team
- Customer Service; Regular customer contact and support in utilizing our services including the ability to effectively communicate by email or phone with the customer to complete necessary documents required to coordinate a residential or organizational move
- Back-office support on managing the life of a file (order creation, estimate development, order registration and file completion)
- Manage a caseload of relocating customers
- Interact closely with the moving team in preparation of the customer’s goods.
- Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods.
- Establish and maintain a professional working relationship with the moving team.
- High school diploma
- Two years of previous customer service experience preferred
- Relocation, transportation or household good industry experience preferred
- Strong multi-tasking, organizational and prioritization skills
- Excellent customer service and communication skills
- Strong problem resolution and decision-making ability
- Knowledge of MS Office and Outlook.
- Ability to successfully work in a fast paced and evolving business
- Ability to effectively work independently or as part of a team
- Ability to learn and navigate industry specific technologies
- Competitive benefits to support your career, family, personal wellness, financial wellbeing, and retirement.
- Opportunity to collaborate with talented teams across multiple states.
- Inclusive and diverse work environment that fosters and encourages career development opportunities.
- A culture encouraging work life balance.
At Meyer, we work hard to service our clients and achieve our objectives. We also take time to celebrate our accomplishments and to recognize everyone’s contributions. We know that our success as a company depends on the strength of our culture, so the wellbeing of our team is a top priority.
Employer is EOE/M/F/D/V.
Regional Coordinator
Advanced Behavioral Health -
Bridgeport, CT
Care Coordinator
Hand To Hand -
Fairfield, CT
Spa Coordinator
Delamar Hotel -
Fairfield, CT
