Coordinator Customer Care - Beau Rivage

MGM Resorts International
Biloxi, MS Full Time
POSTED ON 10/13/2024 CLOSED ON 10/29/2024

What are the responsibilities and job description for the Coordinator Customer Care - Beau Rivage position at MGM Resorts International?

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Customer Care Coordinator, you will set the stage for the guest experience with your welcoming voice and service. By understanding their unique stories and needs, you will own the guest experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING PAY: $16.00 an hour

WORK ENVIRONMENT:

  • Currently, this is a **work-from-home position**. You must have a distraction-free workspace and a reliable internet connection with a minimum of 300 Mbps bandwidth.
  • Occasional in-person meetings may be required at the office or other locations

THE DAY-TO-DAY:

  • Manage inbound/outbound calls to assist guests with booking reservations for hotel, restaurant, entertainment, and special events
  • Greet callers, establish rapport, and project a professional tone and guest service standards
  • Identify customer needs, answer questions, and problem-solve; upsell opportunities when appropriate, always attempt cross-sell in cases when a specific request cannot be met

THE IDEAL CANDIDATE:

  • Takes pride in delivering high-quality work
  • Excels under pressure and meets challenges head-on
  • Describes themselves as detail-oriented and highly organized
  • Demonstrates proficiency in performing fundamental tasks on a computer
  • Understands situations from a customer's perspective and maintains a positive attitude toward people

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Health & Compensation Protection benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15084

Are you ready to JOIN THE SHOW? Apply today!

 

Salary : $16

Cook Snacks - Beau Rivage
MGM Resorts International -
Biloxi, MS
Hostperson Stalla - Beau Rivage
MGM Resorts International -
Biloxi, MS
Director of Beverage - Beau Rivage
MGM Resorts International -
Biloxi, MS

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Coordinator Customer Care - Beau Rivage?

Sign up to receive alerts about other jobs on the Coordinator Customer Care - Beau Rivage career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$55,144 - $68,725
Income Estimation: 
$70,622 - $99,558
Income Estimation: 
$109,239 - $143,084
Income Estimation: 
$70,622 - $99,558
Income Estimation: 
$89,590 - $129,995
Income Estimation: 
$109,239 - $143,084
Income Estimation: 
$21,035 - $28,697
Income Estimation: 
$29,421 - $36,515
Income Estimation: 
$57,471 - $74,514
Income Estimation: 
$44,544 - $63,104
Income Estimation: 
$44,544 - $63,104
Income Estimation: 
$83,322 - $110,964
Income Estimation: 
$55,144 - $68,725
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at MGM Resorts International

MGM Resorts International
Hired Organization Address Biloxi, MS Full Time
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full o...
MGM Resorts International
Hired Organization Address Biloxi, MS Full Time
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full o...
MGM Resorts International
Hired Organization Address Biloxi, MS Full Time
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full o...
MGM Resorts International
Hired Organization Address Biloxi, MS Full Time
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full o...

Not the job you're looking for? Here are some other Coordinator Customer Care - Beau Rivage jobs in the Biloxi, MS area that may be a better fit.

Cook Coraline's - Beau Rivage

MGM Resorts International, Biloxi, MS

Hostperson BetMGM - Beau Rivage

MGM Resorts International, Biloxi, MS