What are the responsibilities and job description for the Gaming Technical Supervisor position at Miami Valley Gaming?
Miami Valley Gaming is seeking a Gaming Technical Supervisor to join our winning team!
The Gaming Technical Supervisor is responsible for the successful operation and performance of all video lottery terminals on the gaming floor through the effective supervision of Gaming Technician staff.
WHY JOIN MIAMI VALLEY GAMING
We do our very best to make sure our team members know how valued they are and are proud to offer exceptional benefits. We also offer many career paths for our team members to move forward. The majority of our leadership team has been promoted from within the company. We have a dynamic work culture and incorporate FUN into each of our company events! Our team members also get to participate in various charitable activities to give back to our community.
ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.
- Maintains required documentation of VLT moves/adds/retires, maintenance and repair logs.
- Trains Gaming Technicians and occasionally assists in troubleshooting various VLT machine malfunctions. Delegates authority and assigns responsibilities to individual associates.
- Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists.
- Development of staff, interviews, hiring, and evaluations.
- Reviews department's activities with Gaming Tech Manager.
- Meets with Departmental Directors and managers as necessary.
- Follows the 4 Key Elements of Service Delivery and SERVE expectations at all times.
- Performs duties in a safe manner; report any potential safety hazards to management staff.
- Performs any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
