What are the responsibilities and job description for the Program Manager position at MicroTech?
Overview
Provide program management support to ensure the Government’s requirements are met within schedule, per GSO operational prioritization, fulfilling customer requirements, and ensuring customer satisfaction.
Responsibilities
- Coordinate, integrate, plan, and oversee tasks, functions, contractor administration and management, cost management, and reporting to the Government on all activities under the contract. The contractor Program Manager (PM) shall meet with the Contracting Officer’s Representative (COR) or designated representatives, and other contractor PMs as appropriate, at least monthly to address contract issues and program execution.
- Track program level risks (cost, schedule, and performance), notify CO and COR on changes in risks, with potential mitigations as they relate to services under this contract.
- Identify key performance parameters/indicators (KPP/KPI), included in the Quality Control Plan to monitor work performance, measure results, ensure deliverables and services meet or exceed contract requirements, support management and decision-making, and facilitate communications.
- Identify risks, resolve, or mitigate problems, verify effectiveness of corrective actions and implement measures to prevent recurrence.
- Institute and maintain processes that ensure problems and action items discussed with the Government are tracked through resolution and provide timely status reporting. Results of contractor actions taken to improve performance should be tracked and lessons learned incorporated into applicable processes.
- Accomplish all necessary transition-in and transition-out planning and implementation activities effectively and seamlessly while in continual coordination with the Government.
- Process and track requirements, system engineering solutions within the applicable Enterprise IT Service Management (EITSM) system module (currently BMC Remedy).
- Recommend and provide a Cost Reduction Plan (CRP) at least annually to support system and service modernization, upgrades, and replacement activities for AFNCR MPS Systems, Functions, and Capabilities (SFC).
- Perform activities necessary and complete Government-provided checklists to ensure operational readiness and compliance in preparation for inspections, such as Operational Readiness Inspections (ORIs), Unit Effectiveness Inspections (UEIs), and Command Cyber Readiness Inspections (CCRIs).
Qualifications
- 5-8 yrs. experience providing Program Management support services to government customer(s).
- Bachelor’s degree with a focus on Information Technology or equivalent discipline of study.
- IAT Level II Certification qualification (Security CE preferred)
- Project Management Professional (PMP) certification required
- Must possess and maintain DoD Secret Clearance.
General Information
MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 10 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.Manager, Special Projects (Institutional Partnerships)
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