Customer Service

We are looking for an upbeat, personable, dependable Inside Sales Representatives - a working knowledge of residential Doors Construction is key to helping us deliver first in class service to our customers. This position is excellent for the skilled Carpenter / construction person who is ready to take their career to a new level in sales, through efficiently responding to customer needs via by email and phone.

This is a busy office with limited face to face customers but plenty of customer interaction.So if you love coming to work in jeans but maintaining a highly professional attitude towards clients and if you're mature at heart and really want to grow with a growing business then perhaps this position is for you.

Mid-Am Building Supply is a leader in the wholesale building material industry, with six locations in four states. The company has been in business since 1967, with no layoffs in our 50 year history. Our culture is one of teamwork, respect, and professional honesty.

Mid-Am Building Supply offers a competitive benefit package including health, dental, vision, short-term disability, AD&D, life insurance, Health Savings Account (HSA) with Company Contribution up to $520 annually, Flexible Spending Accounts (FSA), 401K Plan plus Company matching contribution, 9 paid holiday's, and paid time off.

ESSENTIAL FUNCTIONS:

• Enter customer door orders into the computer.
• Answer incoming customer calls.
• Quote customers prices on non-stock and stock items for doors.
• Find solutions to customer’s problems on doors.
• Run delivery tickets for truck runs. Check truck run tickets upon return, do credits if necessary.
• Pull literature and samples from stock as necessary.
• Handle all customer pick up business.
• Assist in counting inventory and checking stock.
• Put together special truck runs and occasionally make truck run calls
• Enter entrance door tickets and window tickets.
• Attend and assist with contactor meetings, clinics and sales meetings.

POSITION QUALIFICATIONS:

• Understanding of and the ability to work with our sales catalog.
• Understand interior and exterior doors and door components.
• Must be able to work with customers and the general public effectively and courteously.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Must be able to work in a team environment.

Experience:

• Prior experience desirable.
• Knowledge of specialty building material product lines.
• Computer Skills.
• Highly experienced Microsoft Office user; and, demonstrated adaptability with other company integrated systems.

Other Requirements:

• Must have a valid motor vehicle operator’s license.
• Must be willing to work outside of normal business hours to meet the customer’s needs.

EDUCATION- High school diploma or GED required.

EXPERIENCE- Knowledge of building materials a plus.

We are an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information or any other legally protected status.

Mid-Am Building Supply enforces a policy of maintaining a drug-free workforce in as safe of working environment as possible, including pre-employment substance abuse testing.

Job Type: Full-time

Pay: $38,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location