What are the responsibilities and job description for the Member Service Representative position at MIDFLORIDA Credit Union?
Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work." MIDFLORIDA offers a positive team culture, an open door management style, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well being of our members!
Member Service Representatives perform the following functions:
- Provide excellent service by completing transactions, opening and servicing accounts and loans as well as answering questions in a prompt and professional manner
- Manage a cash drawer and assist in daily branch balancing
- Complete signature card, loan, IRA, and other documentation in a timely and accurate manner
- Improve the financial well being of our members by offering products and services to save time and money
- Assist the management team with any branch function as assigned, including teller transactions, ATM, night drop, branch opening, and branch closing procedures
Qualified candidates will possess:
- Excellent service and communication skills
- A history of meeting or exceeding sales expectations
- Availability to work any shift between the operating hours of 7:00 AM - 7:00 PM Monday through Friday and between 8:00 AM - 1:30 PM on Saturdays
- Previous cash handling skills preferred
- Minimum of 1 year of experience, including teller, new accounts, and lending
- Familiarity with credit union and/or banking regulations
- Meet the eligibility requirements of the SAFE Act to be registered as a MLO with NMLS
- High school diploma or equivalent is required; Associate's Degree in business related field preferred
MIDFLORIDA Perks:
- Stability
- Opportunity for growth
- Benefits and 401K Plan
- Paid time off and Paid Holidays
- Tuition assistance after 6 months of service
- Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities
Customer Service Representative - State Farm Agent Team Member
Laura Brauch - State Farm Agent -
Lehigh, FL
Service representative
Humane Society Naples -
Naples, FL
Member Services Representative
Crunch Fitness - Bonita Springs -
Springs, FL