What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Midwest Medical Clinic?
Come join our dynamic team at Midwest Medical Clinic, we are growing our Internal Medicine and Primary Care Practice in the Quad Cities. We are on the lookout for a skilled Medical Receptionist to be a key player in our growing Practice. Elevate your professional journey with us and become part of a company that values dedication, teamwork, and excellence.
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule patient appointments and maintain the appointment calendar
- Collect and update patient information in electronic medical records system
- Verify insurance coverage and assist with insurance billing inquiries
- Maintain cleanliness and organization of the reception area
- Assist with medical record management, including filing, scanning, and retrieval
- Provide exceptional customer service to patients and visitors
Skills:
- Medical administrative support experience preferred
- Proficiency in operating phone systems and handling multiple phone lines
- Knowledge of medical scheduling procedures and software
- Understanding of medical records management and confidentiality protocols
- Strong customer service skills with the ability to handle patient inquiries and concerns effectively
- Experience working with electronic medical records system is a plus
- Knowledge of medical terminology and procedures is beneficial
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18
