Retail Store Manager

Manager

Reports To: District Manager Pay: Experience Level

Job Status: Full Time FLSA Status:Exempt

Company Summary

Midwest Petroleum is a retail petroleum and convenience store chain based in St. Louis, Mo. We began operating in 1946, and since 2002, have been recognized by the St. Louis Business Journal as one of the top 150 privately owned businesses in St. Louis. Midwest Petroleum operates 58 stores within a 150-mile radius that employs approximately 600 employees. Midwest Petroleum markets fuel through the ZX, Conoco, and Phillips 66 brands.

Position Summary

Responsible for managing assigned stores and maximizing potential sales and profitability. Directs the efficient and effective functions of the entire store operation and ensures compliance of company policies and procedures.

Duties and Responsibilities

• Must be proficient at Sales Associate and Assistant Manager positions.
• Control store expenses within assigned budgets.
• Control cash and inventories within acceptable guidelines.
• Strive to achieve maximum store sales and profit.
• Implement company merchandising promotions and sales plans.
• Hire, train, and coach/counsel store staff under direction/approval of Supervisor.Team ranging in size from 6-25 employees
• Ensure employee compliance with company policies and regulations.
• Obey and enforce city, county, state, and federal laws in relation to store operation.
• Maintain a safe store and property environment. Follow all safety rules and regulations including reporting any employee or customer incidents within 24 hours.
• Handle employee disciplinary and termination issues under direction/approval of Supervisor.
• Conduct performance evaluations and provide pay increase recommendations.
• · Maintain store and property appearance and cleanliness within company standards.
• Conduct competitor pricing surveys.
• Promote excellent customer service and suggestive selling. Ensure it is implemented by all employees.
• Handle all customer complaints properly and to the satisfaction of the customer.
• Inspect store facility and equipment for safety, cleanliness, and proper working order. Submit reports or requests for any necessary repairs or safety issues.
• Exercise care in using all store equipment.
• Maintain accurate store records by ensuring that all forms and reports are filled out properly and on time.
• Maintain an adequate store inventory through proper ordering, proper pricing, proper security procedures, and proper check-in/check-out.
• Keep money secure at all times.
• Account for all money received and disbursed. Ensure bank deposits are made each day.
• Make out employee schedules each week, approve overtime hours, and submit payroll one week in advance.
• Review monthly profit and loss statements with Supervisor and together make recommendations to improve store operation.
• Handle any other work that can be assigned at supervisor's discretion

Essential Skills Required

Ability to work in a team environment and provide other store employees with a quality leader to look up to and strive to be like.Lead and Manage store employees. Balance and maintain all of the different budgets for the store.

Education/Experience Qualifications

Minimum 2 years of retail management experience.

Pay

• Based on experience and certifications/education

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

Adaptability — Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.

Attendance and Punctuality — Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Communications — Expresses ideas and thoughts verbally; and in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.

Cooperation — Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.

Job Knowledge — Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.

Judgment — displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.

Problem solving — Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.

Quality — Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity — Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.

Concentration — Maintains attention to detail over an extended period of time; continually aware of variations in changing situations.

Environmental Factors

This position is performed within an environment of frequent exposure to general office equipment, beverage equipment, coolers , and any other site specific equipment/factors. You could also encounter exposure to hazardous materials and loud noises. Also, able to work outside of the office while traveling. And work in different Midwest Petroleum Stations.

Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job the employee is regularly required to walk, stand, bend and reach
• The employee will frequently be required to lift, push or pull weight of at least 5 to 75 pounds
• Ability to work at a computer for extended periods of time
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus
• Ability to drive for extended periods of time in varied conditions
• Must work under pressure for periods of time
• Must be able to handle inconveniences or problems that arise from certain projects
• Must be able to meet departmental deadlines and follow the directives of immediate supervisor

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Convenient Store: 1 year (Preferred)
• Retail management: 3 years (Preferred)

Work Location: In person

Salary : $40,000 - $55,000