What are the responsibilities and job description for the Brand Ambassador position at Miele?
It’s a good time to be with Miele!
Miele is currently hiring self-motivated, energetic individuals, with a passion for achievement and willingness to “Take the Extra Step”, to join our exciting field team as a Brand Ambassador. The Brand Ambassador will provide in-store demonstrations, attend events, share Miele product knowledge with staff and customers through training sessions and daily store visits.
Essential Functions:
- Drive sales and customer experience at key retailers like Ferguson, Bed Bath & Beyond, William Sonoma, P.C. Richard, other key Miele partners
- Maintain a high energy, professional attitude always while interacting with store manager(s), department managers and associates.
- Follow a schedule set forth to best support accounts within your territory. The Miele Brand Ambassador will work 4 days a week detailing in a retail setting and then 1 day a week detailing in a key retail dealer.
- Work week: Tuesday through Saturday (some flexibility possible)
- Tuesday through Friday: “Detailing” and training
- Saturdays: “Demo Days” and event participation
- Interaction with customers to help them understand Miele products and services - ensuring “Customer is King” philosophy.
- Ensure store displays are clean, well-organized, functional, and presentable at all times
- Brand Ambassadors will be product experts, responsible for coordinating daily training activities with the assistance of a management team and digital training platforms (in this role, you will be trained well by our training department)
- Responsible for submitting all paperwork, including in-store activity, completely and accurately
- Other duties as assigned
Qualifications:
- High School Diplomas/GED required but bachelor’s degree is preferred
- Prior sales, retail or marketing success a plus
- Impeccable integrity and commitment to customer satisfaction
- Proficiency with MS Office programs is required
- Ability to multi-task in a fast-paced environment
- Must have excellent verbal and written communication skills, as well as demonstrated presentation skills
- Willing to relocate preferred
- Effective work in a team atmosphere
- A valid driver’s License and reliable transportation (ability to visit local accounts is a must!)
Our guiding principle of “Immer Besser” meaning “Forever Better” is strongly echoed in all areas of our company. Becoming a Miele Brand Ambassador will not only allow you access to the numerous benefits of Miele employment, but will also provide you with these extra opportunities:
- Opportunity to e nhance your leadership and selling skills through Leadership Development Programs
- Extensive training programs on product knowledge, retail merchandising, culinary arts, presentation skills and other program to assist in your development
- Annual performance review
- Annual salary raises paid upon performance
- Bonus incentive paid upon performance
- Work/Travel expenses fully covered
- Necessary technology provided to perform in role (including laptop & cell phones)
- Miele car allowance paid monthly
- Miele gas card provided for travel
- Enhanced career path for advancement as your knowledge and skill levels increase throughout your career.
Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V
Why you might like working here:
- You love autonomy and the accountability for results
- You like working for a family run company, market leader in the premium domestic appliance.
- You like working for a company that believes in the aspiration to do it forever better and to be forever better
- A competitive compensation package
- 100% covered Life and long-term disability insurance
- Wellness discounts on medical premiums
- 401k with company match
- Generous Employee Purchase program
- Wellness and volunteer Programs
- Engaging Employee Activities
ABOUT MIELE
What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products.
Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are at entry levels or managers.
Miele asks a lot of its employees. They are expected to develop and manufacture worldwide market premium products that are "Immer Besser". In return, they receive the most valuable thing Miele can give them: that they themselves become "Immer Besser" - in all of their professional and personal abilities.
"Immer Besser" is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure. We call this principle "MAKE IT BETTER. BE BETTER".
Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V