Senior Associate, Social Media

Salary Range:  $65,000 - $70,000

About the Milken Institute

The Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global challenges by connecting human, financial, and educational resources to those who need them. Guided by a conviction that the best ideas, under-resourced, cannot succeed, we conduct research and analysis and convene top experts, innovators, and influencers from different backgrounds and competing viewpoints. We leverage this expertise and insight to construct programs and policy initiatives. These activities are designed to help people build meaningful lives, in which they can experience health and well-being, pursue effective education and gainful employment, and access the resources required to create ever-expanding opportunities for themselves and their broader communities.

About the Position 

The Milken Institute is seeking a copywriter and content creator with experience in a variety of digital formats. The individual in this role will work directly with the Marketing and Communications team to help shape the company’s social media presence and strategy with a focus on growing our non-US audiences. 

Must be passionate about social media with an understanding of how to build a community and how content travels on each platform. This role will have the opportunity to offer creative solutions as well as blend strategic thinking and problem-solving with hands-on execution. 

Responsibilities 

• Create content for social media channels, including Instagram, Facebook, Twitter, LinkedIn, YouTube, and Vimeo
• Adapt complex research topics for online/digital audiences 
• Write concise, polished copy consistent with the organization’s tone
• Monitor social media and industry landscape for current trends and opportunities
• Collaborate with Marketing and Communications team members to develop social media-focused campaigns connected to broader marketing/communication goals
• Monitor online conversations on Milken Institute-owned social media channels and respond to users/community
• Understand news and trends in our key markets and constituencies by conducting independent research
• Create engaging CTAs and headlines that will help drive engagement and CTRs 
• Copyedit, proofread, and fact-check materials for digital media
• Track engagement and other KPIs on all social channels, using data to inform ongoing content strategy
• Support events hosted by the Milken Institute through live coverage, audience engagement, and real-time content creation

Qualifications

• Bachelor’s degree in marketing, advertising, journalism or communications, or business preferred
• 3-5 years in social media, digital marketing, or other relevant experience.
• Excellent written and verbal communication skills
• Strong work ethic
• Attention to detail, both in the written word and visuals
• Exceptional organizational skills, with the ability to manage and prioritize various responsibilities and consistently meet deadlines
• Flexibility and responsiveness to pivot based on changes in trends, engagement, and organization priorities
• Ability to work with others, as well as independently and autonomously
• Experience in creating content for non-US audiences is a plus

Working Conditions & Travel Requirements

This position will work in a professional office environment. This person will also be required to travel occasionally to other offices and/or venues to assist with events as needed, requiring occasional work outside of traditional hours. International along with domestic travel is possible.

Note

A precondition of employment is verification of your up-to-date COVID-19 vaccination status. We are interested in qualified candidates who are eligible to work in the United States. Please note, we are not sponsoring visas at this time, being authorized to work in the U.S. is a precondition of employment.

This position will be working a hybrid model, where you will be expected to report to your respective office location 3-days per week (Tuesday - Thursday), this is subject to change. 

The statements herein are intended to describe the overall nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. 

Please submit resume and cover letter illustrating how your experience and skills will contribute to the department and any unique qualities you bring to the position. If applying via Indeed, please upload your resume and any supporting documentation as one attachment. Any application that does not include both a resume and cover letter will be rejected.

Our Culture

The Milken Institute is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability or status as a veteran. 

Every person at the Milken Institute is treated with respect, supported with resources and training, and exposed to a broad range of experiences. We foster a space for growth with opportunities to share knowledge and passion with both clients and colleagues. We are committed to building a diverse workforce and creating an inclusive environment where everyone can thrive. Our leadership is actively involved in our commitment to diversity and inclusion, and fostering a culture that creates opportunities for everyone. 

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan - 403b (5%)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity & Paternity)
• Short-Term & Long-Term Disability 
• Flexible Spending Account (FSAs)
• Training & Development:
  1. LinkedIn Learning –over 10,000 classes offered, self-guided.
  2. Mentor Program
• Wellness Resources:
  1. Employee Assistance Program
  2. CALM app membership
  3. Gym (Santa Monica)

Additional Perks

• Coffee Chats with the CEO – informal opportunity to chat with the CEO.  
• All Staff Meetings – employees from all domestic and international locations come together for a 2-day retreat (occurs every 18 months). 

• Prime office locations – Santa Monica office is 4-blocks from the Pacific Ocean, Washington, DC office is across the street from the White House, New York office is on Madison Ave near Central Park, and Miami office is a 5-minute walk from Miami Beach.