IT Business Analyst- Manufacturing

Overview

At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives to traditional materials. Headquartered in Hilliard, Ohio, we are a multi-billion dollar stormwater management company, manufacturing pipe and ancillary products. What does that mean? When it storms, we capture rain with our drain basins, convey it with pipe, store it using chambers and finally treat it with our water quality products, before safely returning water back to the environment. We handle, what we call, the entire lifecycle of a raindrop. Our products help prevent flooding, which increases quality of life for people living in large cities, suburbs, and rural towns. We also believe in creating a circular economy and are the largest plastic recycling company in North America. We use plastic shampoo and detergent bottles to create pipe, diverting over 500 million pounds of plastic from landfills every year. ADS operates a global network of over 60 manufacturing plants and 30 distribution centers.

We have amazing stories to tell, and we need your help getting our story out there. To learn more about ADS, please visit our website at www.adspipe.com.

Responsibilities

The IT Manufacturing Business Analyst has broad responsibility for the support and continual improvement of business processes and systems that impact the Manufacturing organization. The BA will work closely with the business acting as the liaison for IT to manage and resolve system related issues and enhancements that impact business operations. The Manufacturing BA has a customer service orientation and can relate highly complex technical issues to the business in simple non-technical terms. The Manufacturing BA is a process and system subject matter expert and ensures the successful delivery of initiatives through clear alignment of business requirements. The Manufacturing BA is responsible for ensuring high quality system delivery by facilitating a thoughtful quality control and testing process.

Primary Responsibilities

• Partners with business functions to define, determine, analyze, document, and communicate the objectives, business requirements and priorities for information systems and solutions.
• Drives the effort to define, document and develop what constitutes business success for medium to large size initiatives within Manufacturing as needed.
• Works with application and technical experts on the solution design, implementation, support, maintenance, and enhancement of the information systems.
• Supports requirements management activities, as necessary, ensuring that the impact of change is well understood and approved by the appropriate stakeholders within the organization.
• Create and review test plans and testing methodology to mitigate risks, and actively participate in testing.
• Provide daily production support as issues arise; conducts problem analysis as needed. Acts as a point of escalation for moderate to difficult problems.
• Implement processes and procedures to reduce defects and ensure maximum system uptime and stability. Identify and support deploying permanent fixes that prevent future re-occurrences in a quick and effective manner.
• Facilitate individual or group dialogue to achieve common goal or solve challenging issue; probe for issues/concerns and drive to consensus.

Job Skills

This position should possess the following skills/knowledge:

• Creates relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships.
• Results orientation and self-motivated
• Willingness to drive and embrace change.
• Ability to present ideas in a business-friendly and user-friendly language.
• Cultivate strong business partner confidence.
• Excellent critical thinking and problem-solving skills
• Excellent written and verbal communication skills
• Ability to collaborate with others.
• Excellent time-management skills
• Ability to manage time between project/enhancement work and a daily end user support

Educational Requirements

• Bachelor’s degree in Information Technology, computer science, Engineering, or equivalent

Preferred Experience

• Practical manufacturing experience
• 2 years of Business Analyst experience
• 4 year with Oracle EBS R12 Manufacturing Execution (Discrete Manufacturing, WIP/BOM, Quality, Inventory)
• Experience with EBS R12 Financial systems a plus
• Understand EBS R12 integrations with 3rd party applications
• Experience with creating process map for business processes

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