Job Posting for IT Technician - Anticipated at Millcreek Township School District

TITLE: IT Technician (Anticipated) REVISED 09/28/23

LOCATION: Millcreek Education Center APPROVED 10/23/23

RATE: $24.93 (Based on years in PSERs)

Qualifications

QUALIFICATIONS:

Vocational, technical training or equivalent, plus two years related experience.
Associate degree in information technology and/or equivalent desirable.
Working knowledge of Windows and Google Chrome environment.
Must possess good organizational and communication skills.
Must possess excellent interpersonal
Must be self-motivated, completing tasks with minimal supervision.
Must be able to balance multiple projects and work cooperatively with others.
Such alternatives to the above as the Board may find appropriate and acceptable.
Valid Pennsylvania driver’s license in good status.

REPORTS TO: Director of Information Technology

Objective: To service and support district hardware, software, and infrastructure. Support faculty and staff with hardware and software issues for minimal disruption in productivity.

Essential Job Function

Maintenance and repair of all digital equipment including, but not limited, computers, printers, and peripherals.
Assist in the development and implementation of district wide initiatives that require the installation of new and/or upgraded software and hardware.
Provide the necessary research and development required to address the changing needs of the district.
Maintain a working knowledge of all district support software.
Utilize proper procedures and processes for ordering repair parts and supplies as well as time and material records.
Keep current on existing and changing technologies through participation in conferences and training.
Troubleshoot and resolve technical issues that affect all district systems.
Level one (1) support for all work orders as per documentation.
Assist in creation and distribution of computer images.
Assist in the installation and maintenance of all supported software.
Assist in the maintenance of a district technology asset management process.
Provide desktop application, digital resources, and operating system support and training to teachers, and staff.
Support teachers in their effort to integrate technology into instructional programs.
Evaluate software and online resources for classroom use throughout the district.
Assist in providing quality professional development in technology.
Provide Help Desk support as needed.
Assign and manage student devices in the appropriate management software.
Any other duties assigned by the Superintendent or his/her designee.

Position Specifications

PHYSICAL DEMANDS:

Ability to sit and talk and hear.
Ability to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and move quickly when necessary to promote student learning and/or safety.
Must be able to lift and/or move up to 50 pounds. Over 50 pounds requires assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sensory Ability

Ability to speak clearly and distinctly.
Auditory acuity to be able to use the telephone.
Visual acuity to read correspondence and computer screen.

Work Environment

Indoor and outdoor environments.
Willingness to work overtime, weekends, and/or holidays as needed.

Temperament

Ability to work as a member of a team.
Must be courteous.
Must be cooperative, congenial, service oriented, and promote these qualities in the building.
Ability to work in an environment with frequent interruptions.

Cognitive Ability

Ability to follow written and verbal directions.
Ability to demonstrate good written and verbal skills.
Ability to effectively present information in one-on-one and small group situations to students, staff, and other employees of the organization.
Ability to read, write and do computations.
Ability to work independently and make work-related decisions.
Ability to complete assigned tasks with minimal supervision.
Ability to exercise good judgment in prioritizing tasks, and problem solving.
Ability to use correct grammar, sentence structure and spelling.
Ability to communicate effectively at all organizational levels.

The information contained in this job description is for compliance with the American with Disability (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding the position and additional duties may be assigned.

TERMS OF EMPLOYMENT: Work year and salary in accordance with the Technical Support Group Meet and Discuss Agreement.

EVALUATION: Performance will be evaluated annually by the Director of Information Technology in accordance with the Technical Support Group Meet and Discuss Agreement.

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