Market Research Analyst

Who We Are - 

The Milliman – Tampa Supplemental Products Team is a practice within Milliman, Inc., one of the largest actuarial consulting firms in the world. Our team was established in 1998 and has since expanded into a broad consulting group which focuses on supplemental health and life products such as accident, critical illness, cancer, hospital indemnity, term life, universal life, and whole life. We also focus on long term care (LTC), combination, and Medicare supplement products. We provide a wide range of services including strategic, actuarial, compliance and market research consulting. Our research work includes market surveys of the supplemental health and life industries.

The Department/Team -

The research team works across multiple departments, allowing you to work with a variety of industry professionals.  The work is fun, challenging, entrepreneurial, and impactful.  

Role –

• Support all phases of market research studies, including study design, questionnaire development, survey programming, fieldwork coordination, qualitative data collection, data cleaning, data analysis, consultative report writing, and presentations.
• Aid in the marketing and delivery of the research product to clients.
• Collaborate regularly with teams across the organization on research projects.
• Develop and maintain positive relationships with internal and external parties.
• Support multiple projects simultaneously.
• Recommend process improvements.
• Effectively maintain and communicate project status.
• Manage and organize project documentation and network folders.
• Guide all research work products through internal quality control processes to produce error-free deliverables.

Qualifications -

Required:

• Bachelor's degree, preferably in an analytical and/or research field, or commensurate experience.
• Coursework or applied experience conducting qualitative and quantitative market or consumer surveys.

Preferred:

• Excellent written and verbal presentation and communication skills.
• Strong writing and data storytelling skills.
• Excellent analytical and problem-solving skills.
• Excellent attention to detail.
• Expertise in Microsoft PowerPoint to produce charts and graphs that clearly depict results and to create effective presentation-style reports.
• Expertise in Microsoft Excel to manage datasets, run analyses, and produce charts and graphs that clearly depict results.
• Expertise in Microsoft Excel to create surveys is a plus.
• Ability to prepare executive-level reports in Microsoft Word.
• Expertise in Microsoft Publisher is a plus.
• Experience designing surveys using online instruments such as SurveyMonkey (preferred), Qualtrics, or Google Forms.
• Excellent time management skills and the ability to meet demanding timelines.

• Self-starter with an entrepreneurial mindset and pro-active attitude.
• Familiarity with supplemental health benefit industry preferred.
• Other duties as assigned.

Milliman Benefits -

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit-sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Sponsorship/Location -

Applicants must be presently authorized to work in the United States. Milliman will not sponsor applicants for this position.

This position is based out of the Milliman office in Tampa, FL. Candidates hired into this role must be willing to work onsite full-time.

Milliman is an Equal Opportunity Employer -

Milliman is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law.  Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.