What are the responsibilities and job description for the IT Supervisor position at Miniso USA?
We are looking for an IT supervisor to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs. The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.
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Responsibilities:
- Planning, controlling and evaluating data security, operations and processing systems, including hardware platform, procurement and redundancy.
- Design, develop, implement and coordinate systems, policies and procedures
- System implementation and transition
- Provide strategic and tactical direction
- Familiar with Microsoft Servers, Windows Domains and POS software
- Plan, organize, control and evaluate IT and electronic data operations
- Help to troubleshoot service requests from users
- Quickly assess and troubleshoot complex problems and devise effective solutions
- Track, preserve IT assets and prepare annual budget to ensure cost effectiveness
Qualifications:
- Minimum 5 years of IT experience
- Bachelor’s degree or Diploma in MIS, Technology, computer science or related
- Microsoft, Google, or Cisco certification
- ITIL Certification (or another IT management certificate)
Skills & Knowledge Required:
- Senior IT leadership or management experience
- Experience serving as the service desk or help desk manager is an asset
- An excellent understanding of the retail industry is preferred
- Experience with Microsoft Dynamic NAV is a plus
- Ability to identify symptoms that indicate potential arising problems and assess business risks appropriately as well manage stakeholder’s perceived views.
Job Type: Full-time
Pay: From $85,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- IT management: 3 years (Preferred)
License/Certification:
- ITIL Certification (Preferred)
Work Location: One location
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