What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE / PRODUCTION SUPPORT position at Minuteman Press?
The world’s largest and top-rated digital print, marketing and design franchise is seeking candidates for a position as a Customer Service Representative / Production Support Associate. This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print, promotional and design projects.
You will be dealing directly with customers, preparing estimates, work orders in a fast-paced, deadline driven environment. You will also perform bindery / finishing tasks, as needed.
You will be expected to provide exemplary customer service, build relationships, and use consultative selling when working with customers.
We have a fast paced, exciting work environment with a strong commitment to customer satisfaction.
The following skills will be needed, but not limited to:
• Basic computer functions including Microsoft Office. Knowing Adobe Creative Cloud is a plus.
• Basic math skills, with a good understanding of a ruler and fractions
• Speed, accuracy and attention to detail a must
• Must be detail oriented and have good time management
• Must be able to work independently
• Experience with Xerox machines, prepress, color and paper stocks are a plus, but willing to train the right candidate
We are looking for part time support to start but could change to full time eventually:
Part Time Hours: 20 hours a week Monday – Friday 9am – 1pm
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- On-the-job training
Experience level:
- 1 year
- 2 years
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
Ability to commute/relocate:
- Hayward, CA 94541: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
