Executive Director, Consumer

 Executive Director, Consumer Practice Leader

ABOUT MMC:

Hello! We’re MMC — The Original Earned-First Creative Agency. We don’t look like your normal agency — because we’re anything but.  For 40 years, we’ve shattered sales records and glass ceilings. Launched breakthroughs. Broken barriers. We've taken flight since our founding in 1983 as the first agency focused on marketing to women, and we continue rewriting the rules of communications for all audiences by being Artfully Disruptive.  

Our practice areas — Consumer, Healthcare, & Corporate — are centered around a world-class creative offering. Much like our RXM subsidiary, a creatively-driven, science-first communications agency, accelerates the breakthrough of healthcare innovations by propelling visionaries from the unknown into the mainstream. 

We upend the status quo – be it a mindset or a market – with ideas that make our clients the center of conversation, and make the world wonder “how did no one ever think of that before?” That's why our client roster includes some of the world’s biggest names, plus a cornucopia of determined challengers ready to take on the world.   

To learn more, please visit: HelloMMC.com. MMC is a part of the Omnicom Public Relations Group. 

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THE ROLE:
We’re looking for an Executive Director with diverse, integrated consumer communications expertise. The ideal candidate will have a proven ability to lead large clients and integrated teams, and be well versed in digitally driven, consumer focused campaigns. Key attributes include: being a strong team leader and excellent client counselor, taking a human-first approach to leadership and management, being self-motivated, acting as a new business magnet and catalyst, being dedicated to achieving strong client relationships, maintaining and enhancing our internal culture, as well as setting and meeting internal goals.

This executive: 1) energetically pursues all aspects of growth, operating a profitable, varied portfolio of multisector Consumer Lifestyle accounts; 2) develops excellent agency/client relationships; 3) leads and inspires brand teams; and 4) serves as a model agency leader.

YOUR DAY-TO-DAY:  

Business Acumen and Financial Management

• Craft and implement a strategic plan that serves as a blueprint for all areas of practice growth and management
• Manage a $20-25M portfolio, with expectations for high growth
• Partner with Financial managers to ensure financial health of Consumer Practice
• Collaborate with agency leaders to constructively coach and counsel teams, and collaborate with MMC’s integrated network of resources
• Ensure that brand teams operate profitably, working efficiently and together
• Manage financial accountability across brand teams; forecast accurately and update financial tracking and reporting mechanisms with timeliness and accuracy
• Identify and undertake broader leadership initiatives on behalf of MMC, as an investment in professional growth and for the advancement of the firm

 People and Talent

• Live and model the agency’s values
• Direct all aspects of MMC’s Consumer Lifestyle Practice business, in partnership with senior function leads
• Provide effective and clear direction, support and quality control for all integrated brand team activities including: insights and planning, creative, program development, client stewardship, digital, and multimedia
• Create a collaborative environment by anticipating challenges and creating mutually beneficial solutions
• Ensure responsibility, authority, and accountability are developed across the practice to empower senior team members
• Along with leaders of specialties, promote the development of staff, including strategically moving talent across specialties, to ensure the agency has the best pool of talent from which to staff brand teams
• Partner with HR team to maintain a steady pipeline of candidates and participate in the successful recruitment of top talent at all levels
• Work with HR to design successful teams and succession plans for key roles

Client Experience

• Grow strong relationships with senior clients, counseling them and becoming a trusted advisor
• Inspire the confidence of clients through intellectual presence, strategic thinking capabilities, and leadership qualities
• Promote amongst MMC brand teams and across the agency the importance of excellence in quality service to our clients
• Develop good working relationship with counterparts on the client side and with agency partners (i.e., Procurement, Marketing VP’s, etc.). This entails keeping them aware of the MMC’s contribution, seeking out their ideas, and increasing their confidence in the MMC’s ability to provide superior service
• Ensure that strong relationships are being developed at other levels within each brand team.
• Manage client feedback and evaluations, and take appropriate steps to correct any challenges
• Provide quality assurance guidelines and standards to brand teams and ensure these are implemented to reflect MMC standards of excellence

Growth

• Work closely with brand team leads to innovate, research, initiate, and develop new business opportunities and partnerships for organic growth that generate significant income for MMC
• Grow and develop the new business pipeline through outreach, visibility, and marketing activities
• Actively participate in DAS/Omnicom networking groups, including planning and hosting events to achieve holding company visibility and grow leads
• Proactively research and approach relevant organizations regarding agency partnerships and opportunities
• Collaborate with senior leadership on strategy to improve win rate, ROI, and other growth goals

WHO WE ARE LOOKING FOR:

• 15 years experience supporting the communications needs of clients in the consumer products industry, including at least 5 years in business development
• Proven track record of retaining, growing, and winning business
• Energetic, proactive leader that possesses an urgency and desire to build business opportunities quickly
• Track record of leading negotiations for and winning new business—both through the incremental growth of current clients and participation in large-scale new business efforts
• Digital forward strategic thinker, with capabilities and executive leadership qualities necessary to inspire the confidence of clients and inspire teams
• Direct experience in building, growing, and managing teams
• Experience structuring, leading, and motivating fully integrated comms teams that include individuals with wide-ranging backgrounds, experience and responsibilities
• Ability to establish and address priorities and manage a dynamic and frequently-changing workload
• Strong interpersonal skills with the proven ability to persuade others, build consensus, and work in a team
• Decisive manager who establishes clarity in the midst of multiple distractions and time demands, making decisions that support the mutual interests of clients, staff, and the agency
• Strong communications skills, including being an adept, strategic writer
• Strong presentation skills with an ability to speak comfortably and persuasively in a broad range of situations including new business settings, internal meetings, initiatives, and industry conferences
• Passion and appreciation for all forms of digital and integrated marketing, serving as a catalyst to drive the adoption of digital practices in all client programs and new business efforts
• Demonstrate the highest ethical standards in every aspect of the work that support the best interests of clients, firm and staff
• Accessible and visible leader, viewed as a consummate professional and team player
• Bachelor’s degree in Communications, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable

WHAT MMC OFFERS:

• Generous time off
• Gift week – we’re closed the last week of the year!
• Comprehensive health and wellness benefits
• Physical fitness and wellness stipends
• Savings program with company match
• Family Forming Benefit (paid parental leave) and Carrot Fertility (egg freezing, IVF benefits)
• Flexible work arrangements
• Professional learning and development opportunities
• Tuition reimbursement
• Transit benefits
• …and so much more!

The anticipated salary range for this position is ($260,000-$380,000). Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available

MMC / RXMOSAIC is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Employees from diverse or underrepresented backgrounds are encouraged to apply.

Salary : $260,000 - $380,000